What does Deliver XP’s IT support actually include? Our service desk gives your staff a direct line to real IT specialists for everyday issues, from a frozen laptop to a staff member locked out of email, with support available around the clock. Rather than charging per ticket or per callout, support is included as part of your managed plan, so your team can ask for help without worrying about the bill.
What’s included
- Unlimited remote support for staff and devices
- On-site visits when an issue needs hands-on attention
- Priority escalation for business-critical outages
- A single point of contact so you’re not bounced between departments
Frequently Asked Questions
How fast does Deliver XP respond to support requests?
Response times depend on the urgency of the issue. Critical outages affecting your whole business are treated as priority one and actioned immediately, while day-to-day requests are picked up promptly during business hours.
Get in touch to find out how our managed IT support can work for your business.
Related Services
Explore related services: Networking & Wi-Fi and Performance Monitoring & Reporting.