Services

Services2022-05-16T08:08:52+00:00

Measuring the User Experience

Immediate, realtime feedback to act upon.

Dashboard Image

Performance Dashboard

We give you a dashboard to see an overview of what your networks are doing and how they are performing.

We make sure that we give you what is going to help your business thrive.

Measuring the network

Detailed, easy-to-see data for each and every location for your networks reliability and availability, giving you the immediate insight on what action needs to be taken ‘right now‘.

Measurement Image
Probe Management Image

Probes Management

Get instant insight into what your probes are doing, how they are setup and how well they are performing.

Features

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Use Cases

How to request a demo?2020-12-15T09:02:04+00:00

Register your interest by submitting your email here or email us at team@deliverxp.com.

How do I know if I am getting value for money?2022-04-30T09:59:48+00:00

Deliver XP defines value as a combination of:

  1. How well are your services performing and
  2. How much it costs to deliver the performance

Our service evaluation process looks to baseline your existing value

  • We learn about your business, what you do, why, and how
  • We review your model. We look to understand your operating model including reverse engineering your costs

Deliver XP will then decide if we can improve the value proposition to  you.  If we cannot, we will let you know that we think you are getting great value and suggest you stay with your current services and provider(s).

Either way you win.

Please contact us for more information here.

Why is my Wifi bad?2022-05-16T03:15:00+00:00

The better question to ask is “what is causing my applications to run slow?”.  Everyone makes networking sound easy, but there are a lot of moving parts and not just network ones:

  1. WAN/Broadband.  Typically the quality of modern broadband services delivered by fibre is excellent.  If there are issues here you can expect issues across all devices using all applications
  2. LAN/Switching & Wi-Fi.  Switches almost never break and offers the best performance connecting devices via cables.  Wi-Fi on the other hand has multiple factors that can cause issues:
    1. Distance between Wi-Fi access point and device
    2. Obstructions between Wi-Fi access point and device
    3. Other Wi-Fi networks in the same area can cause interferance
    4. Poor placement of Wi-Fi access points and poor configuration of power and channel settings
  3. Device performance.  Your pc/laptop/tablet/phone could be suffering performance issues for any number of reasons.  Running a local application like Microsoft Excel (not via a browser) with a local spreadsheet can tell you if your computer is slow, or if the network/Wifi is slow
  4. Application performance.  An application is slow but others are fast typically suggests its not a network/Wi-Fi issue.

 

The best question is “How am I supposed to know what the problem is, surely that should be up to the provider to work out?”

And Deliver XP is glad you asked because we have solved this problem by measuring the user experience over Wi-Fi to ensure we can categorically state “the Wi-Fi is or is not the problem”

For more information please contact us here.

Convinced yet?

Well, we cannot wait to hear from you.

Reach out to us now so we can help you with a smart solution that best suits your business.

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